fg6 Privacy Policy
We are committed to protecting your personal information. Here is a full account of how fg6 handles your data on our platform.
This Privacy Policy applies to all users of the fg6 platform, including visitors and registered players in Bangladesh. By accessing or using our services, you agree to the practices described in this document. Please read it carefully and contact us if you have any questions.
Information We Collect
fg6 collects personal information to deliver a secure, reliable, and personalised betting and casino experience for players across Bangladesh. The types of information we gather fall into two broad categories: information you provide directly and information collected automatically as you use our platform.
Information You Provide Directly
When you register an account, complete a transaction, or contact our support team, you may provide the following:
- Full name, date of birth, and national identity or passport details for account verification
- Email address and mobile number (used for account communication and OTP verification)
- Payment account details, including your bKash, Nagad, or Rocket mobile wallet numbers or bank account identifiers for deposit and withdrawal processing
- Correspondence and messages you send to our customer support team
- Responses to optional surveys, promotions, or bonus claim forms
Information Collected Automatically
When you visit or interact with the fg6 platform, our systems automatically record certain technical and behavioural data, including:
- IP address and approximate geographic location (city or region level, e.g. Dhaka, Chittagong, Sylhet)
- Device type, operating system, browser version, and screen resolution
- Pages visited, session duration, click paths, and game activity on the platform
- Referring website or traffic source (how you arrived at fg6)
Financial Transaction Data
fg6 records all deposit and withdrawal transactions processed through payment partners such as bKash, Nagad, Rocket, Upay, and supported bank channels including Dutch-Bangla Bank and BRAC Bank. Transaction records include amounts, timestamps, payment method type, and transaction status. We do not store full card numbers or full mobile banking PINs on our servers.
How We Use Your Information
fg6 uses the information we collect solely for legitimate purposes necessary to operate a safe and reliable gambling platform. Specifically, we use your data to:
- Create and manage your player account, including identity verification and age checks to confirm you are 21 years or older
- Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels
- Deliver customer support and respond to account enquiries, complaints, and disputes in a timely manner
- Prevent fraud, money laundering, and unauthorised access by monitoring transaction patterns and login activity
- Personalise your experience by recommending relevant games such as cricket betting, slots, and crash games based on your activity
- Send transactional notifications (deposit confirmations, withdrawal status updates) and, where you have opted in, promotional communications about bonuses, tournaments, and platform news
Sharing of Your Information
fg6 does not sell, rent, or trade your personal data to any third party for marketing purposes. We may share certain data with trusted partners strictly as required to operate our services:
- Payment processors and mobile financial services (bKash, Nagad, Rocket) — only the data necessary to complete your transaction
- Game technology and software providers who supply the casino, slots, and sports betting engines powering the fg6 platform
- Fraud-prevention and security analytics partners who help protect player accounts and the integrity of the platform
- Regulatory or law-enforcement authorities where disclosure is required by applicable law or court order
All third-party partners who handle your data on our behalf are contractually bound to process it only for the specified purpose and to apply appropriate security standards. We do not permit them to use your data for their own marketing or profiling activities.
Cookies and Tracking Technologies
fg6 uses cookies and similar tracking technologies to keep our platform functioning correctly, to understand how users navigate our site, and to improve the overall experience. A cookie is a small text file stored on your device when you visit a website.
Types of Cookies We Use
- Essential cookies — required for login sessions, platform navigation, and security checks to function correctly
- Analytics cookies — collect anonymised data on page views, session duration, and feature usage to help us identify improvements
- Preference cookies — remember your language preference, display settings, and game history so you do not have to reconfigure on each visit
You may disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the platform, including the ability to log in and access your account. fg6 does not currently use advertising or retargeting cookies.
How We Protect Your Data
All data transmissions between your device and fg6 servers are encrypted with industry-standard SSL.
Personal and financial records are stored on access-controlled servers with regular security audits and penetration testing.
Only authorised fg6 personnel with a legitimate business need may access your personal data, and each access is logged.
We maintain a clear record of what data we hold, why we hold it, and for how long — and we share this with you in this policy.
You may request deletion of your account and associated personal data at any time by contacting our support team.
For any privacy concern or data request, reach our dedicated support team at [email protected].
Data Retention
fg6 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. In practice, this means account information and transaction records are retained for a minimum of five years following the closure of your account to satisfy anti-money-laundering and regulatory record-keeping requirements.
Once the retention period expires and there is no further legal basis for holding your data, fg6 will securely delete or anonymise the records in accordance with our internal data lifecycle procedures.
Security of Your Data
fg6 takes the security of your personal and financial information seriously. We employ a layered security approach that includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, two-factor authentication options for player accounts, and continuous automated monitoring for suspicious activity.
Despite these measures, no online platform can guarantee absolute security against all possible threats. If you become aware of any unauthorised activity on your fg6 account, please contact us immediately at [email protected] so we can act promptly to protect your account.
Your Data Rights
As a user of the fg6 platform, you have the following rights with respect to your personal data:
- Right to access — you may request a copy of the personal data fg6 holds about you at any time
- Right to rectification — if any data we hold about you is inaccurate or incomplete, you have the right to request correction
- Right to erasure — you may ask us to delete your account and personal data, subject to our legal retention obligations
- Right to restrict processing — in certain circumstances you may request that we limit how we use your data while a complaint or correction request is pending
- Right to object — you may opt out of marketing communications at any time by contacting our support team or using the unsubscribe option in any email we send you
To exercise any of the above rights, please contact us at [email protected]. We aim to respond to all data requests within 30 days. In cases requiring additional verification, this period may be extended by a further 30 days, of which we will notify you.
Third-Party Services
The fg6 platform integrates with third-party service providers — including game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — to deliver our full range of betting and casino products. These providers may independently process certain technical data (such as game session data) in accordance with their own privacy policies. fg6 selects these partners carefully and requires contractual commitments to data security.
Our platform may contain links to our internal pages only. We do not link to external websites, and we are not responsible for the privacy practices of any third-party platforms you independently choose to visit.
Protection of Minors
fg6 is strictly an adult-only platform. Our services are intended exclusively for individuals aged 21 years and above. We do not knowingly collect, store, or process personal data belonging to anyone under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will delete that information promptly. Parents and guardians who believe their child may have accessed our platform are encouraged to contact us immediately at [email protected].
Changes to This Privacy Policy
fg6 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.
Your continued use of the fg6 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way fg6 handles your personal data, our support team is here to help. We are committed to addressing all privacy-related enquiries promptly and transparently.
You can reach us by email at the address below. Please do not send sensitive account credentials (passwords, PINs) via email — our team will never ask for these.
Ready to Explore fg6?
Now that you know how we protect your data, dive into the full fg6 experience — cricket betting, live casino, slots, and more. Questions? Our FAQ has answers.